Who we are

AlphaGen is an educational platform connecting students, parents, and teachers. This policy explains what personal data we collect, how we use it, and what rights you have over it.

Information We Collect

• Account information: name, email, phone number, and role (student, parent, or teacher).
• Student learning data: course progress, attendance, test results, and engagement with lessons.
• Parent-linked data: parents may be linked to their child’s account to view progress, attendance, and results.
• Technical data: IP address and browser information, collected automatically for security and spam prevention.

How We Use Your Information

We use collected data to operate the platform, track student progress, enable parent monitoring, personalize learning content, and improve our services. We do not sell personal data to third parties.

Parental Consent & Minors’ Data

Where a student is a minor, we require parental consent for account creation and platform use. Parents can access their child’s progress data directly through their linked account.

Data Sharing

We only share data with third parties where necessary to operate the platform (e.g., hosting or payment providers), or where required by law.

How Long We Retain Your Data

We retain account and learning data for as long as your account remains active, or as required for legal or administrative purposes.

Your Rights Over Your Data

You can request to view, export, or delete the personal data we hold about you, except where we are legally required to retain it. Contact us at rgied@iss.com.eg to make a request.

Cookies

We use cookies to keep you logged in and remember your preferences. No personal data is stored in cookies beyond what’s necessary for these functions.

Contact Us

If you have questions about this policy, contact us at rgied@iss.com.eg